Shipping policy
Shipping to Australia:
FREIGHT COSTS & PRODUCT EXCLUSIONS
Please Note: Currently we are not shipping the aforementioned products to Northern Territory, Regional/Country WA, Norfolk, Christmas & Coco Islands.
$10.00 - Flat Rate
· Melbourne
· Geelong
$12.50 - Flat Rate
· Ballarat
· Wodonga
· Sydney
· Gosford
· Wollongong
· Newcastle
· Albury
· Brisbane
· Gold Coast
· Adelaide
· Canberra
· VIC Country
$15.00 - Flat Rate
· Tweed Heads
· Ipswich
· Coolangatta
· Sunshine Coast
· Perth
· Tasmania
· NSW/QLD/SA Country
$25.00 - Flat Rate (No Free Shipping):
· WA Country
· Northern Territory
· Norfolk, Christmas & Coco Islands
Restricted Areas (Dry Zones):
Queensland: 4605, 4713, 4803, 4816, 4825, 4830, 4871, 4874, 4875, 4876, 4892, 4895
Western Australia: 6431, 6435, 6436, 6437, 6438, 6440, 6635, 6638, 6639, 6640, 6642, 6642, 6710, 6713, 6714, 6716, 6718, 6721, 6722, 6751, 6754, 6758, 6798, 6799, 6770, 6765, 6718, 6723, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6753, 6761, 6765, 6770, 6430
Northern Territory: 0822, 0861, 0862, 0870, 0871, 0872, 0847, 0850, 0851, 0852, 0853, 0880, 0881, 0886, 0860
LOCAL PICK UP
Please bring your order confirmation and number when you come to collect your order. .
Pick Up Hours:
Monday to Friday between 11AM - 5PM
We are closed on public holidays.
Location:
409 Brunswick Street Fitzroy Victoria 3065
FREIGHT TIMES
Please note these are the average estimates from the couriers we use, we can't factor for any unforeseen parcel delays. If you require your delivery by a specific date please be sure to use the express shipping or leave at least 2-3 days buffer to be on the safe side.
|
Location |
Transit time |
|
Adelaide |
2 to 4 days |
|
Albury |
1 to 3 days |
|
Bendigo |
1 to 3 days |
|
Brisbane |
2 to 5 days |
|
Cairns |
4 to 8 days |
|
Canberra |
1 to 3 days |
|
Central Coast |
3 to 5 days |
|
Coffs Harbour |
2 to 5 days |
|
Geelong |
1 to 3 days |
|
Gold Coast |
2 to 4 days |
|
Hobart |
3 to 8 days |
|
Devonport |
3 to 6 days |
|
Launceston |
3 to 6 days |
|
Mackay |
4 to 7 days |
|
Melbourne |
1 to 3 days |
|
Newcastle |
3 to 5 days |
|
Northern Rivers |
3 to 5 days |
|
Orange |
3 to 5 days |
|
Perth |
7 to 10 days |
|
Port Macquarie |
3 to 5 days |
|
Rockhampton |
3 to 6 days |
|
Sunshine Coast |
2 to 5 days |
|
Sydney |
2 to 4 days |
|
Tamworth |
3 to 5 days |
|
Toowoomba |
2 to 5 days |
|
Townsville |
4 to 7 days |
|
Wide Bay |
3 to 6 days |
|
Wollongong |
3 to 6 days |
SHIPPING TERMS
· Usually we dispatch your order the following business day however, please allow for up to 2 business days for handling (unless your product is stock on demand in which case it'll be dispatched according to the timeline specified on the product)
· Deliveries and dispatches are conducted during business hours, Monday - Friday only
· Excludes weekends and public holidays
· Transit times are estimated
· May be affected by factors out of our control
· If you have paid via PayPal e-cheque, your order will not be shipped until the payment has been approved from PayPal.
RETURNS
To return your product, please contact us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Shipping to New Zealand:
We ship to New Zealand using Australia Post standard and express international shipping. Please view the checkout for exact pricing.
Exclusions: All cases of beer, cider, water, energy drinks and pre-mix/RTDs are currently not available to ship to New Zealand.
Tax & Duties: GST is not applied to any orders shipped to New Zealand. Customs and duties are applicable for all orders. These fees may be charged by the carrier of the goods when the goods arrive in New Zealand.